Exim Bank is on the lookout for a talented Assistant Manager – Digital Banking & Switch Specialist. This role is at the heart of our digital payments operations. You’ll be the go-to person for managing our switch platform (BPC SmartVista or similar), keeping our digital ecosystem running smoothly, and driving innovation across cards, POS/e-POS, and integrations with regulators and mobile money providers.
If you’re someone who thrives on solving technical challenges, keeping systems stable, and delivering seamless digital banking experiences, this could be the perfect opportunity for you.
What You’ll Be Doing
- Switch Operations: Take full ownership of our BPC SmartVista platform and ensure uptime of 99.9% or higher.
- POS & ATMs: Oversee POS/e-POS, ATMs, and e-commerce acquiring, making sure transactions are secure and efficient.
- Compliance: Work closely with VISA, MasterCard, AMEX, CUP, and UPI to meet scheme mandates and maintain certifications.
- Fraud Monitoring: Stay ahead of fraud alerts, chargebacks, and disputes, working closely with Risk and Operations.
- Ticket Management: Use JIRA/ITSM tools to manage incidents, changes, and requests, ensuring SLAs are met and issues are permanently fixed.
- Product Rollouts: Lead the launch of new card products—Debit, Credit, Prepaid, Virtual, Contactless—and improve existing services like merchant acquiring and DCC.
- Integrations: Deliver key integrations with mobile money services (M-Pesa, Tigo Pesa, Airtel Money, HaloPesa) and government platforms like TIPS, GePG, TRA, and NIRA.
- Team Leadership: Mentor and support junior officers, while working with vendors, fintechs, and regulators to get projects delivered on time.
- Reporting & Audits: Provide clear MIS reports and dashboards, and make sure audits (PCI-DSS, BOT, card schemes) are passed with zero major issues.
What We’re Looking For
- A Bachelor’s degree in IT, Computer Science, Engineering, or a related field (Master’s degree is a plus).
- 3–7 years of experience in switch and card payment platforms, with at least 3 years in a leadership or project delivery role.
- Hands-on expertise with BPC SmartVista is a must.
- Experience with other switches, such as Postilion, Base24, OpenWay, or FIS, will be an added advantage.
- Strong knowledge of ISO 8583, APIs, database troubleshooting, and ITSM tools (JIRA preferred).
- Proven ability to deliver large-scale card and digital payment projects, including POS, e-commerce, mobile money, and regulatory integrations.
- Solid track record of working with scheme certifications (VISA, MasterCard, AMEX, CUP, UPI).
Why Join Us?
At Exim Bank, we’re not just keeping up with digital transformation—we’re driving it. Joining our team means working on cutting-edge projects, collaborating with global partners, and playing a key role in shaping the future of digital payments in Tanzania.
If you’re passionate about technology, payments, and making an impact, this is your chance to step into a leadership role with real responsibility.
How to Apply
Excited about this opportunity? Apply today through our career portal:
Click here to apply
https://careers.eximbank.co.tz/CandidateMAX/
Recommended:
